How to Choose the Right Septic Service Company
If you own a home with a septic tank, there will come a time when you need to find the best local services to pump, clean, inspect, or replace your tank. However, the quality of the services you receive will greatly affect how your septic system functions, which will impact the well-being of your house.
When searching for a septic service company in Washington, however, how can you find the best one for your needs? After all, there are probably several companies to choose from.
Goebel is here to help make your decision easier. Keep reading for everything you need to know about choosing septic services.
Look at Customer Reviews Online
You need to see what other homeowners have to say about their septic services.
For example, did the customer receive fast and reliable services? Would the homeowner recommend the septic service to other people? Did they find the septic service provider to be fairly priced?
Ask About Availability and Punctuality
Sometimes, you need a septic tank company to assist you as soon as possible. This is especially important if your septic tank is backing up or flooding your lawn. These types of emergencies demand a quick response.
You need a septic service company who can come out and give you an inspection as soon as possible. When talking to different service providers, find out about their availability.
However, you should also inquire about their punctuality, even if you don't have an emergency. For example, if you use your lunch break to meet the septic company at your home and they don't show up, it can be incredibly frustrating. Will they be there on time?
Find Out if They're Licensed and Insured
Before hiring septic services, ensure they are licensed through the state and have all the proper qualifications. For example, at Goebel Septic, all of our employees go through continual training and education so we can better serve our customers.
Aside from licensing, however, a septic company should also have adequate insurance. They should carry professional liability insurance to protect your home from accidental damages. If the septic technician accidentally damages your home or property in any way, their insurance will provide financial restitution to cover the costs of the damages.
Find Out What Services They Offer
Next, inquire about the types of septic services available to you through the company. Do they handle septic tank installation, cleaning, pumping, and emergency inspections/repairs? The septic service provider you choose should offer everything you need to make sure your system is running smoothly.
For example, Goebel Septic also offers septic riser installation to make septic maintenance and pumping easier. These risers allow you to access the tank without the hassle of digging holes. While most modern septic tanks come with risers, you might need one installed if you have older equipment.
Ask About Service Guarantees and Product Warranties
In the world of service providers, customer satisfaction is everything. A company's credibility and reputation are based on the quality of services they provide. As such, they need to stand behind their work and the materials they use.
A septic tank installation should come with a product guarantee. If the tank was manufactured or installed poorly, you shouldn't have to pay to have it repaired or replaced. Ask the septic tank company what customer service guarantees they offer, as well as any product warranties.
Learn More About Their Experience
Ideally, when searching for the right septic company, you will find a company that has several years of experience serving the community. While every business needs to start somewhere, you might feel more comfortable or at peace hiring, a septic service company in Washington that's been around for a while.
Experienced septic service providers can quickly and efficiently diagnose problems, make repairs, complete septic tank cleanings, etc. Goebel Septic has been locally owned and operated since 1979. We have more than 40 years of experience in our hometown and use that knowledge to provide the best possible septic services.
Assess Their Communication Skills
Another important factor to consider is the septic tank company's communication skills and practices. This is important for setting up the services you need, as well as establishing a definitive timeline.
Just as importantly, if the septic tank technician is held up at the job that comes before yours, they need to let you know they're going to be late as soon as possible. You should never find yourself waiting several hours past when the septic service provider was supposed to arrive without a heads up.
Ask for a Free Quote
Next, assuming you don't have an emergency septic situation, reach out to the local companies to get a free quote for the services you need. Keep in mind that many septic pumping services are priced based on how much they pump. However, you can inquire about their price per gallon for septic pumping.
You should also find out if they have a maintenance program you can subscribe to for regular septic checkups. These types of programs are incredibly affordable and help you stay on top of the maintenance of your tank. Many homeowners forget about their septic system because it's out of sight, out of mind.
Request Additional Information and Education
Finally, talk to the septic service and find out if the technician who handles your cleaning, pumping, or repairs will provide you with additional information. Will they give you pointers, tips, and instructions on how to better maintain your septic system?
Having some inside, professional insight can go a long way to prolonging the life of your septic tank and preventing disasters.
Do You Need a Septic Service?
If you're having septic problems or know you're due for a septic pumping, follow the tips listed above to make sure you find the best septic services in town. As noted previously, the quality of the service provider will affect how your septic tank functions, as well as the well-being of your household.
We can help. Goebel Septic is a top-rated septic service in Washington. We are committed to excellent service and competitive pricing. Contact us today to inquire about our services, we would love the opportunity to work with you.